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Store Policy

​Shipping & Returns

About the displayed amount

The amount shown on the product is the amount including consumption tax and shipping.

About the carrier

Products will be delivered by Yamato Transport in Japan and by international mail overseas.
※You can not specify the delivery company.
* We do not ship to sales offices.

About specifying the delivery time zone

If you would like to specify the delivery date, please select it from the "desired delivery date" during the purchase procedure.
*Delivery date must be specified within 7 days of placing the order.
Unless otherwise specified, we will arrange for delivery in the shortest possible time.
*Regarding overseas shipping, it is not possible to specify the delivery date.

About specifying the delivery time zone

Please specify from the following five types.
・Morning (8:00-12:00)
・14:00-16:00
・16:00-18:00
・18:00-20:00
・19:00-21:00

*It may take longer than usual to Hokkaido, Kyushu, Okinawa, and other remote islands and remote areas. Thank you for your understanding.
*If you are absent on the day of delivery, the delivery company will leave a notice of absence and bring the item back to you.
We apologize for the inconvenience, but please contact the contact information listed in the absence notice and request a redelivery.

 

About returns, defective products, and cancellations

 Please contact us as soon as you receive the product. Please note that we do not accept returns unless the product is defective.

Deadline for returns

We will do so within 7 days after receiving the product. In addition, we will specify the return shipping fee by prepayment.

 Privacy & Safety

1.Definition of personal information   “Personal information” is information about a living individual that identifies a specific individual by name, date of birth and other descriptions contained in the information. Identifiable information and information that can be easily compared with other information to identify a specific individual.

 

2. Collection of personal information   This shop may collect personal information from customers when they purchase products or make inquiries.
When collecting personal information, the purpose of use will be clearly stated, and the information will be collected by lawful and fair means.

The personal information collected by this shop is as follows.

a) Name, Furigana
b) Address
c) phone number
d) Email address
e) Password
f) Shipping information
g) Transaction history with this shop and its contents
h) Information that can identify a specific individual by combining the above

 

3. Use of Personal Information   This shop uses personal information received from customers for the following purposes.

a) Order confirmation and inquiry
b) Confirmation and inquiry of product shipment
c) When replying to inquiries

Our shop will not disclose or provide personal information to third parties without the consent of the customer, except in the following cases.

a) When it is based on laws and regulations, and when it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations
b) When it is necessary to protect a person's life, body or property, and it is difficult to obtain the person's consent
c) When exchanging personal data with affiliated companies of the company that operates this shop

 

4. Security management of personal information  The security management of personal information entrusted to us by the service provider is rational, organizational, physical, human, and technical measures taken by the service provider. , We will strive to prevent risks such as unauthorized intrusion into personal data, loss, falsification, and leakage of personal information by conducting appropriate handling in accordance with relevant laws and regulations.

 

5. Correction and Deletion of Personal Information   If you would like to correct or delete the personal information entrusted to us by you, please contact us using the contact details below.
In addition, if you have registered as a user, you can correct your personal information from the menu "My Account" on this site.

 

6.Use of cookies  We may use cookies to provide better services to our customers, but information that can be used to identify individuals We do not collect personal information and do not infringe on your privacy.
Also, if you do not wish to accept cookies, you can change your browser settings.
* A cookie is information sent from a server computer to a customer's browser and stored on the hard disk of the computer used by the customer.

 

7. Use of SSL  When entering personal information, SSL (Secure Sockets Layer) technology is used to ensure security and prevent interception, obstruction, or falsification of this information. We are using
* SSL is a function that encrypts information to prevent eavesdropping and data falsification. By using SSL, information can be transmitted more safely.

 

8. Changes to Privacy Policy   In this shop, when we change the personal information we collect, change the purpose of use, or change the privacy policy, we will announce it by changing this page. I will assume.

Payment Methods

Credit/Debit Cards

PAYPAL

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